When I turn on my laptop all it shows is a black screen with no cursor I can't do anything but turn it on or off What do I do

This issue can be caused by a variety of factors, including hardware problems, software issues, or a combination of both. Here are some steps you can take to troubleshoot and resolve the issue:

  1. Check the power supply: Ensure that the laptop is properly plugged into a power outlet and that the power cable is securely connected to both the laptop and the outlet.

  2. Restart the laptop: Press and hold the power button for about 10 seconds to force a restart. This will clear the laptop's memory and may resolve the issue.

  3. Check the display: Connect an external monitor to the laptop using an HDMI or DisplayPort cable. If the external monitor displays the correct image, the issue may be with the laptop's display or graphics card.

  4. Boot into safe mode: Restart the laptop and press the F8 key repeatedly during startup to boot into safe mode. In safe mode, only the essential drivers and programs are loaded, which can help identify if the issue is caused by a specific software or hardware component.

  5. Reset the BIOS: Shut down the laptop and unplug it from the power outlet. Remove the battery if it's removable. Press and hold the power button for about 30 seconds, then reconnect the battery and plug in the laptop. Turn on the laptop and enter the BIOS settings by pressing the appropriate key (usually F2, F10, or Del). Reset the BIOS to its default settings.

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