Mechanics Would you trust parts from Rock Auto in your customer's cars?
Rock Auto is a popular online auto parts retailer that offers a wide variety of parts for all makes and models of vehicles. However, some mechanics have expressed concerns about the quality of Rock Auto's parts.
One of the main concerns is that Rock Auto sells aftermarket parts, which are not made by the original equipment manufacturer (OEM). Aftermarket parts are often made with cheaper materials and may not fit as well as OEM parts. This can lead to problems down the road, such as premature failure or decreased performance.
Another concern is that Rock Auto does not have a physical store where customers can inspect the parts before they buy them. This makes it difficult to assess the quality of the parts and ensure that they are the right fit for the vehicle.
Of course, there are also some benefits to buying parts from Rock Auto. One of the biggest benefits is that Rock Auto's prices are often lower than those of other auto parts retailers. This can save customers a significant amount of money on repairs. Additionally, Rock Auto offers a wide variety of parts, so customers are likely to be able to find the parts they need.
Ultimately, the decision of whether or not to trust parts from Rock Auto is up to the individual mechanic. However, it is important to be aware of the potential risks involved before making a decision.
FAQs
- Is Rock Auto a reputable company? Yes, Rock Auto is a reputable company that has been in business for over 20 years.
- Does Rock Auto sell OEM parts? No, Rock Auto does not sell OEM parts. However, they do sell high-quality aftermarket parts.
- Are Rock Auto's prices competitive? Yes, Rock Auto's prices are often lower than those of other auto parts retailers.
- Can I return parts to Rock Auto? Yes, Rock Auto offers a 90-day return policy on most parts.
- How can I contact Rock Auto? You can contact Rock Auto by phone, email, or live chat.
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