What can be done about a UPS delivery driver who is constantly caught on camera throwing packages on the ground when delivered?
File a complaint with UPS:
Report the incident to UPS customer service with detailed information, including the date, time, location, and any available video footage.
Contact the police:
If the package was damaged or stolen due to the mishandling, you may consider filing a police report.
Request a refund or replacement:
If the package was damaged or lost, contact the sender to request a refund or replacement.
Install a security camera:
Consider installing a security camera to monitor your property and capture any future incidents.
Share the footage with others:
Post the video footage on social media or share it with your neighbors to raise awareness and deter the driver from continuing this behavior.
FAQs:
- What if I don't have video footage? You can still file a complaint with UPS, but it will be more difficult to prove the mishandling.
- What happens if UPS ignores my complaint? You can escalate the issue to the Better Business Bureau or file a lawsuit.
- Can I get compensation for the damage? Yes, if the package was damaged or lost due to the driver's negligence, you may be entitled to compensation.
- Is it legal to throw packages? No, it is illegal to handle packages in a way that damages or jeopardizes their contents.
- What is the penalty for mishandling packages? Drivers who are caught throwing packages may face disciplinary action, including termination.
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